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Rose Clinic re-opens with Click and Collect breast screening

BSV staff members outside of David Jones.

Radiographer Monique Warrillow, Governance and Compliance Officer Julia Ayoub and Radiographer Sarah Dunn.

The Rose Clinic inside of David Jones' flagship store in the CBD has developed an innovative way to resume breast screening through the pandemic lockdowns: Click and Collect. 

BreastScreen Victoria clinics are open, and the mobile screening service is on the road, but the closure of retail meant that breast screening at the Rose Clinic stopped. 

"We came up with an idea to use the Click and Collect entrance around the back of David Jones to meet our clients, go through COVID-19 safety, and then escort them to their breast screen," said Anne Barton, Operations Manager St Vincent's BreastScreen. 

Rose Clinic reception.

St Vincent's BreastScreen, David Jones, and the BreastScreen Coordination Unit (BCU) worked together to develop a trial day of screening on Wednesday 8 September. The Rose Clinic booked 30 clients, and they all showed up for their appointment. 

"We got lovely feedback," Anne said. "One client got dressed up in her heels and wore pearls; she said it was her first time in the city for a while. Another client parked at the Shrine of Remembrance and walked through the park to get to her appointment." 

A radiographer and client in front of a mammography machine.

Governance and Compliance Officer Julia Ayoub acted as a concierge and escorted clients to the clinic on the day. 

“I have really enjoyed welcoming clients to the Rose Clinic," Julia said. "They have been grateful for having the chance to screen, and I’ve also received great feedback on the process they’ve experienced during their visit.” 

The Rose Clinic will re-open two days a week to help meet the demand for breast screening.