Mobile Clinic Administrator
At BreastScreen Victoria we are dedicated to creating a meaningful impact. We foster an innovative, client-centric, and respectful workplace culture.
We are currently seeking an enthusiastic and customer-focused individual with previous customer service experience, to assist with client bookings, managing the appointment schedule and maintaining accurate and complete health records.
We are currently seeking an enthusiastic and customer-focused individual with previous customer service experience, to assist with client bookings, managing the appointment schedule and maintaining accurate and complete health records.
- Close date: 29 Aug 2025
- Position title: Mobile Clinic Administrator
- Employment type: Part time (0.6FTE)
- Location: Carlton
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Selection Criteria:
- At least 6 months' experience in a customer service, administrative assistant or receptionist role
- Experience using computer systems and applications including Word, Excel and Teams.
- Good communication and interpersonal skills in person and over the phone, with both cultural and LGBTIQA+ awareness; communicates information accurately and professionally.
- Listen carefully to clients’ needs; asks appropriate questions to confirm booking requirements; exercises sound judgement in scheduling; understands when to pass a query to another staff member.
- Builds and sustains good working relationships; respects the perspectives of others., and
- You have a methodical approach to work; delivers quality outcomes; takes time to review work.
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Position Summary:
We are offering a part-time role (0.6) FTE until 31 January 2026 working predominantly from our Carlton office.
As a Mobile Clinic Administrator, you will provide administrative assistance to clients and the Women’s Health Mobile Clinic clinical and project staff and you will:
- Respond to client calls, voice messages and call back forms.
- Schedule appointments and send appointment SMSs and reminders.
- Check that client information and data collection forms are completed.
- Scan results into practice management software, mail hard copies to clients.
- Coordinate supplies and consumables and arrange courier/delivery for these and clinic equipment.