Mobile Clinic Administrator
Mobile Clinic Administrator
At BreastScreen Victoria we are dedicated to creating a meaningful impact. We foster an innovative, client-centric, and respectful workplace culture.
We are currently seeking an enthusiastic and customer-focused individual with previous customer service experience, to assist with client bookings, managing the appointment schedule and maintaining accurate and complete health records.
We are currently seeking an enthusiastic and customer-focused individual with previous customer service experience, to assist with client bookings, managing the appointment schedule and maintaining accurate and complete health records.
- Close date: 5 Jan 2026
- Position title: Mobile Clinic Administrator
- Employment type: Full time Maximum Term to 30 June 2027
- Location: Carlton
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Selection Criteria:
- At least 6 months' experience in a customer service, administrative assistant or receptionist role
- Experience using computer systems and applications including Word, Excel and Teams.
- Good communication and interpersonal skills in person and over the phone, with both cultural and LGBTIQA+ awareness; communicates information accurately and professionally.
- Listen carefully to clients’ needs; asks appropriate questions to confirm booking requirements; exercises sound judgement in scheduling; understands when to pass a query to another staff member.
- Builds and sustains good working relationships; respects the perspectives of others., and
- You have a methodical approach to work; delivers quality outcomes; takes time to review work.
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Position Summary:
We are offering a fulltime maximum term role until 30 June 2027 working predominantly from our Carlton office.
As our Mobile Clinic Administrator, you’ll be the go-to support for clients and the Women’s Health Mobile Clinic team—making sure everything runs smoothly by handling tasks such as:
- Respond to client calls, voice messages and call back forms.
- Schedule appointments and send appointment SMSs and reminders.
- Check that client information and data collection forms are completed.
- Scan results into practice management software, mail hard copies to clients.
- Coordinate supplies and consumables and arrange courier/delivery for these and clinic equipment.
