Keeping our data safer

Our Information and Technology team is enhancing our online booking portal, MyBreastScreen to increase data security for our clients and BreastScreen Victoria. As we hold sensitive information about our clients, data security is a priority.

Over the coming months, we will launch a series of enhancements to MyBreastScreen to improve security.

From 29 June, clients are required to set up a second layer of identity verification on MyBreastScreen accounts. This is called multi-factor authentication. 

Please see the FAQS below for more information.

If you have trouble accessing your MyBreastScreen account, please get in touch on 13 20 50.

FAQs: security enhancements

We collect and hold a significant amount of our clients' sensitive and personal information. This information must be protected to reduce the risk of harm to our clients and the organisation. We are taking a proactive approach to data security by rolling out a series of enhancements to keep client and organisational data safe.

Multi-factor authentication is a security measure that requires users to have two levels of security verification, including a password and an access code sent via email or SMS.

When you log into MyBreastScreen, you will be asked to choose an additional authentication method via email or SMS. Once you select, you will be sent a code to access your account. Each time you log in after this, you can select either an email or SMS code.

If you have received an invitation letter from us, enter the Login ID and password on your letter. You can also create an account if you have not received an invitation letter or logged in previously.

Once you log in, you will be asked for your date of birth. You will then be asked to enter your email and phone number, and a verification code will be sent to your email.

Once you enter this code, you will be asked to create a new password. Each time you log in after this, you can select an email or SMS code authentication method to access your account.