On COVID-19 and our service
BreastScreen Victoria is open and continues to book and screen clients during COVID-19 restrictions in Metropolitan Melbourne and Mitchell Shire, and across Victoria.
This page contains essential information about our service and is regularly updated.
ALERT! In keeping with the current Department of Health and Human Services health order, you must not attend your BreastScreen appointment if you have any of the following:
- Chills or sweats
- Sore throat
- Shortness of breath
- Runny nose
- Have been diagnosed with COVID-19
- Have been in contact with a suspected or confirmed case of COVID-19.
Please call us on 13 20 50 to reschedule your appointment.
The safety of our clients and staff is our priority. Our clinics have infection control measures in place to protect against the risk of COVID-19. Due to these measures, it may take longer than usual to get an appointment.
You may attend your breast screen appointment, including at clinics more than five kilometres from your home, during COVID-19 restrictions.
Click below to learn more.
If you have any new breast symptoms or changes, please see your doctor without delay. It is currently very safe to see your doctor and have a physical examination, and any recommended diagnostic imaging. If your doctor recommends a specialist appointment, it will be readily available as will any treatment you require. You can find information on breast cancer symptoms on our website.
If you have an increased risk of breast cancer due to family history of breast and/or ovarian cancer or have had breast cancer in the past, please see your doctor to discuss if it is appropriate for you to wait for your breast screen.
Clients must wear a face covering, such as a mask, at all of our screening clinics. Please bring a face covering to wear at your appointment.
You may be refused a breast screen if you do not have a valid reason for not wearing a mask (e.g. a health reason), and it poses a safety risk to our staff and other clients.
The safety of our clients and staff is our priority. We will have a number of important measures in place to protect against the risk of infection.
Prior to your appointment, we will ask you precautionary questions. You will need to tell us if you:
- have returned from overseas travel in the last 14 days, or have any upcoming travel plans,
- feel unwell or have felt unwell, particularly if experiencing an acute respiratory infection and/or temperature or chills, and
- have been in contact with a suspected or confirmed case of COVID-19.
In clinics and during appointments, we will be using social distancing where appropriate such as waiting areas, and enhanced hygiene practices.
For the health and safety of clients and staff, we will be spacing out appointments to create social distancing and reduce the number of people in waiting areas. It will also provide more time for BreastScreen Victoria staff to clean in-between appointments.
Your breast screen will take the same amount of time as before.
There are entry requirements at most BreastScreen Victoria clinics, please check the clinic webpage for further details.
- arrive no more than five minutes early to your appointment
- if you arrive for your appointment too early, you may be asked to wait outside the clinic if there is someone already waiting,
- if you arrive for your appointment late, we may not be able to screen you for safety reasons, and
- due to COVID-19, there are entry requirements at most BreastScreen Victoria clinics. Please check your clinic page on our website for more details. You will also receive instructions in your appointment confirmation.
For your safety and convenience, our staff will print your registration and consent form when you arrive at the clinic, but please bring a pen to your appointment.
Please carefully consider the enforced border restrictions between Victoria and NSW, which may affect your breast screening or assessment appointment interstate.
Currently, if you are a NSW resident crossing the border into Victoria, you may be required to apply for a permit and self-isolate for 14 days on returning home from Victoria. Please carefully consider official advice before booking your breast screen in Victoria.
If you would like to discuss your breast screen, please call our Contact Centre on 13 20 50.
To reduce the spread of COVID-19, and support the safety of our staff and clients, BreastScreen Victoria asks you to consider using the Australian Government’s COVIDSafe app. The app is designed to contact you more quickly if you are at risk and reduces the chances of you passing on the virus to your family, friends and other people in the community. For more information and to download the app, please visit https://www.health.gov.au/resources/apps-and-tools/covidsafe-app.