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COVID-19 and our service

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COVID-19 and our service

BreastScreen Victoria is open and screening with safety measures in place.  We have appointments available throughout Victoria during COVID-19 restrictions, and look forward to welcoming you for your regular breast screen.

This page contains essential information about our service and is regularly updated. 


ALERT! In keeping with the current Department of Health and Human Services health order, you must not attend your BreastScreen appointment if you have any of the following:

  • Fever
  • Chills or sweats
  • Cough
  • Sore throat
  • Shortness of breath
  • Runny nose
  • Have been diagnosed with COVID-19
  • Have been in contact with a suspected or confirmed case of COVID-19.

Please call us on 13 20 50 to reschedule your appointment.

Infographic of things you can do during COVID-19.

We understand you may be concerned about having a breast screen at the moment. We want to reassure you that our clinics have infection control measures in place to protect against the risk of COVID-19. These include fitted face masks worn by all staff, precautionary health and travel questions, and spaced-out appointments to allow for physical distancing and more cleaning in-between appointments.

It may take longer than usual to get an appointment at the moment, we apologise for any inconvenience. Please contact your doctor without delay if you notice any breast changes or symptoms.   

Click below to learn more.

If you have any new breast symptoms or changes, please see your doctor without delay. It is currently very safe to see your doctor and have a physical examination, and any recommended diagnostic imaging. If your doctor recommends a specialist appointment, it will be readily available as will any treatment you require.  You can find information on breast cancer symptoms on our website.

If you have an increased risk of breast cancer due to family history of breast and/or ovarian cancer or have had breast cancer in the past, please see your doctor to discuss if it is appropriate for you to wait for your breast screen.

Clients must wear must wear a fitted face mask covering both your nose and mouth at all of our screening clinics. Please bring a fitted face mask to wear at your appointment.

You may be refused a breast screen if you do not have a valid reason for not wearing a mask (e.g. a health reason), and it poses a safety risk to our staff and other clients.

The safety of our clients and staff is our priority. We will have a number of important measures in place to protect against the risk of infection.

Prior to your appointment, we will ask you precautionary questions. You will need to tell us if you:

  • have returned from overseas travel, or from Greater Sydney, NSW Central Coast or Northern Beaches in the last 14 days, or have any upcoming travel plans,
  • feel unwell or have felt unwell, particularly if experiencing an acute respiratory infection and/or temperature or chills, and
  • have been in contact with a suspected or confirmed case of COVID-19.

In clinics and during appointments, we will be using social distancing where appropriate such as waiting areas, and enhanced hygiene practices.

For the health and safety of clients and staff, we will be spacing out appointments to create social distancing and reduce the number of people in waiting areas. It will also provide more time for BreastScreen Victoria staff to clean in-between appointments.

Your breast screen will take the same amount of time as before.

There are entry requirements at most BreastScreen Victoria clinics, please check the clinic webpage for further details.  

Please note:

  • arrive no more than five minutes early to your appointment
  • if you arrive for your appointment too early, you may be asked to wait outside the clinic if there is someone already waiting,
  • if you arrive for your appointment late, we may not be able to screen you for safety reasons, and
  • due to COVID-19, there are entry requirements at most BreastScreen Victoria clinics. Please check your clinic page on our website for more details. You will also receive instructions in your appointment confirmation.

For your safety and convenience, our staff will print your registration and consent form when you arrive at the clinic, but please bring a pen to your appointment.

We are experiencing high demand for our service, and high wait times for an appointment at some of our clinics at the moment.

Due to COVID-19, we have had to space-out appointments at our clinics to ensure physical distancing and to allow more time for regular, thorough cleaning. This has reduced the overall number of appointments available.

To ensure we can continue to deliver a safe and sustainable service, BreastScreen Victoria has introduced a temporary measure to screen those most at risk of developing breast cancer first.

Our program is available to all eligible Victorians, but anyone aged 40-49 or 75+ who wants to screen for the first time or has not been recommended to have an annual breast screen by BreastScreen Victoria will go on a waiting list. We will contact you as soon as there are appointments available at your preferred clinic. We're sorry for any inconvenience, and thank you for your patience and understanding.

Breast cancer diagnoses affect more women in the 50-74 age group who are at a higher risk of developing the disease. 

IMPORTANT: Please stay breast aware. If you have any breast symptoms now, or notice any unusual changes in your breasts, please contact your GP as soon as possible. 

If you have returned from the Greater Sydney region in the last 14 days, you will not be able to book a breast screen appointment at the moment due to COVID-19 restrictions. Please wait 14 days before contacting us to book.

If you have returned from regional New South Wales, please wait until you have received a negative COVID-19 test result before contacting us to book.

Please carefully consider the border restrictions between Victoria and New South Wales, which may affect your breast screening or assessment appointment interstate.

Please see the latest Victorian Government advice on the border status and entry permits.

New South Wales residents

If you are a New South Wales resident, please carefully consider official advice before booking your breast screen in Victoria.

If you would like to discuss an upcoming breast screen appointment, please call 13 20 50.

Victoria has closed its border to anyone who has been in Greater Brisbane on or after Saturday 2 January. The Greater Brisbane ‘hotspot’ covers the local government areas of Brisbane City, Moreton Bay, Redland, Ipswich and Logan.

If you have returned from Queensland in the last 14 days, you will not be able to book a breast screen appointment at the moment due to COVID-19 restrictions. Please wait 14 days before contacting us again to book.

Please see the latest Victorian Government advice on the border status and entry permits.

To reduce the spread of COVID-19, and support the safety of our staff and clients, BreastScreen Victoria asks you to consider using the Australian Government’s COVIDSafe app. The app is designed to contact you more quickly if you are at risk and reduces the chances of you passing on the virus to your family, friends and other people in the community. For more information and to download the app, please visit https://www.health.gov.au/resources/apps-and-tools/covidsafe-app.

For the latest updates

Bookmark this page and come back here for the latest update on how COVID-19 is affecting our breast screening service, or follow us on FacebookTwitter, and Instagram.