An update on coronavirus and our service

Picture of coronavirus.

BreastScreen Victoria has resumed screening from Monday 11 May, following a pause in our service to safeguard clients and staff from the risk of coronavirus disease (COVID-19).

It will take a few weeks before all screening clinics across the state are open, and there will be a reduced number of appointments due to COVID-19 infection control provisions. Thank you for your patience as our services recommence.

Initially, we will be inviting clients who had their appointments cancelled to screen. Please wait for your invitation from BreastScreen Victoria before contacting us.

If you have any new breast symptoms or changes, please see your doctor without delay. It is currently very safe to see your doctor and have a physical examination, and any recommended diagnostic imaging. If your doctor recommends a specialist appointment, it will be readily available as will any treatment you require.  You can find information on breast cancer symptoms on our website.

It may take longer than usual to get an appointment. If you have an increased risk of breast cancer due to family history of breast and/or ovarian cancer or have had breast cancer in the past, please see your doctor to discuss if it is appropriate for you to wait for your breast screen.

Safety measures

The safety of our clients and staff is our priority. We will have a number of important measures in place to protect against the risk of infection.

Prior to your appointment, we will ask you precautionary questions. You will need to tell us if you:

  • have returned from overseas travel in the last 14 days, or have any upcoming travel plans,
  • feel unwell or have felt unwell, particularly if experiencing an acute respiratory infection and/or temperature or chills, and
  • have been in contact with a suspected or confirmed case of COVID-19.

In clinics and during appointments, we will be using social distancing where appropriate such as waiting areas, and enhanced hygiene practices.

Changes to your appointment

For the health and safety of clients and staff, we will be spacing out appointments to 20 minutes each (from 10 minutes) to create social distancing and reduce the number of people in waiting areas. It will also provide more time for BreastScreen Victoria staff to clean in-between appointments.

Your breast screen will take the same amount of time as before.

Please note:

  • if you arrive for your appointment too early, you may be asked to wait outside the clinic if there is someone already waiting,
  • if you arrive for your appointment late, we may not be able to screen you for safety reasons, and
  • due to COVID-19, there are entry requirements at most BreastScreen Victoria clinics. Please check your clinic page on our website for more details. You will also receive instructions in your appointment confirmation.

COVIDSafe app

To reduce the spread of COVID-19, and support the safety of our staff and clients, BreastScreen Victoria asks you to consider using the Australian Government’s COVIDSafe app. The app is designed to contact you more quickly if you are at risk and reduces the chances of you passing on the virus to your family, friends and other people in the community. For more information and to download the app, please visit: www.health.gov.au/resources/apps-and-tools/covidsafe-app.

Bookmark this page and come back here for the latest update on how COVID-19 is affecting our breast screening service, or follow us on Facebook, Twitter, and Instagram.


The Department of Health and Human Services – About Coronavirus

The Australian Department of Health - Coronavirus (COVID-19) health alert

Translated resources - coronavirus disease (COVID-19)

Australian Government’s COVIDSafe app